play exchange

play exchange App support

Contact
+91 4845950609

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The play exchange:

Q1: How to log in after installing the play exchange?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to you, and you'll be logged in instantly. This passwordless login method allows you to access your account easily and securely.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for it to be stable. Clicking the "send OTP" button may require another waiting period. If you don't receive the OTP, use the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number. If the number has changed, please email your updated KYC details to customer support for assistance with transferring your account. This will help facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

Uninstall the app from your device to resolve the issue. Then, download the latest version of the app to ensure you have the most up-to-date features and functionality. Once updated, you can easily log in and start playing the app.

Most Asked Questions Related To Withdraw In The play exchange:

Q1: What is the minimum withdrawal amount in the play exchange?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and bonus amounts cannot be withdrawn. This means users can only cash out the rewards they've earned through actual gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhar card, UPI information, and all necessary bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can process transactions within 30 minutes to 3 hours. However, there may be instances where payment processing is delayed, potentially taking up to 24 hours. This delay can occur when payments take longer than expected to be processed.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the winnings earned from playing games with the bonus amount. This means the bonus itself is non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings and look for the status of your withdrawal request. If it's failing, don't worry, the funds should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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